Frequently Asked Questions.
To resolve these issues as correct.
Yes, our cameras to work on a Mac, Part 2 of the
manual / quick installation guide covers the use of MAC.
Furthermore, the included software on CD-ROM version of a MAC
IP Camera Tool available. Note that sound (yet) standard
supported in MAC environment (sound works only on IE yet).
This is easily solved by the setting in the UI
on "outdoor" set instead of "50 or 60HZ"
Make sure your camera from outside (WAN) can be approached. This is the next necessary:
- ensure that applications or remote port forwarding in the router settings are set correctly.
- log in using your external (ISP) IP through
http://''your externe-ip'':port. This external IP address of your. 3.92.92.168 NOTE: Some ISPs do not allow their own from the network login
to the external IP-address. Always try if the camera is accessible via PC outside
the network or 3G connection on your mobile. Later, an account will be Dyndns
set to this "problem" to solve. Although there are cases where
Also this domain name is blocked.
* If you have problems with setup, we help you after your purchase on our website like
free for your camera to get working (note: we do not guarantee a working situation
In all cases, sometimes equipment is not compatible. However, in practice it is
number of cameras is not what we had been working very minimal).
This problem can be caused by assigning an
long 'alias' of the camera. Use the alias name of a
up to 14 characters. After choosing a
different alias the problem is solved.
Up to 10 users simultaneously log.
Yes, all versions of IE support.
- this camera is excellent for viewing on both iPhone and iPhone with the app Livecams Pro,
. PTZ and zoom function is also fully supported by this app.
- app for Android devices, the IP Cam Viewer
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